Rubbish Works of Denver has put together a list of questions to help our customer feel more comfortable about our dumpster rental process. Use these FAQs to determine the right dumpster service for your needs.
It’s usually best to select a dumpster that is larger than what may be needed to avoid a second dumpster rental. Select 20-cubic yard dumpsters for larger projects like a kitchen remodel or a basement cleanout. 12-cubic yard dumpsters can be used for medium size projects like a bathroom remodel or a garage cleanout. If a 12-cubic yard dumpster is too large, schedule our On-Demand Junk Removal service with included labor for small jobs. Our On Demand service is more affordable than mini dumpsters 10-cubic yards and smaller.
Our dumpster rental pricing varies depending on the size, weight, number of days and location of the rental. Before renting a dumpster, our customers are given a fixed price on our website or by our call center representatives based on the above list of options. Customers can learn more by going to our website pricing page.
There are two ways to set up a dumpster rental. Our website can be used to schedule a job 24 hours a day 7 days a week. Just look for the yellow schedule online box in the upper right corner of any of our web pages. The other option is to call (720) 891-4296 and speak with our call center representatives. The Rubbish Works call center is available during normal business hours Monday through Saturday.
We have a fully automated system for scheduling dumpster rentals and it’s 100% reliable. The system allows our customers to select a 2-hour dumpster drop-off appointment for any day that is convenient. After scheduling, customers will receive a confirmation email from our automated system. In addition, our system sends out a schedule reminder email 24 hours prior to the scheduled dumpster drop off.
On the day of the delivery, our driver will call the customer 20-30 minutes prior to their arrival. If your appointment window is 2-4PM, the drivers call could come between 1:30 and 3:40PM. After the driver arrives with the dumpster, they will get customer guidance on where to place the dumpster. Once the dumpster is set in place, the driver will walk the customer through the paperwork and take credit, check or cash payment. Customers will receive a receipt for the dumpster rental by email. For more information on the Dumpster Rental Process see our How It Works page
During the scheduling process, our dumpster rental confirmation email will provide a weight limit for the rental. Our 20 cubic yard containers come with a 3-ton limit. The 12 cubic yard containers come with a 2-ton limit. We have set our maximum weights so that 95% of our rentals will never exceed the maximum weight limit. Talk to our drivers during the delivery process to confirm how much and of what materials can be placed in the dumpster so that the maximum weight is not exceeded. Also, please do not over fill the dumpster to where the debris is heaping over the top. The items in the dumpster must be level with the top of the dumpster. Please note that our trucks can only haul 5-tons in total weight. If the dumpster weighs more than that amount, it will be up to the customer to offload the items so that our trucks can lift and remove the dumpster.
Customers can select 3 or 7-day dumpster rentals. If a customer would like to keep the dumpster for a longer period, let us know when scheduling the dumpster for delivery. Additional days are usually not a problem but please schedule them upfront and be aware that additional fees will apply. Contact our call center if you are interested in a rental period longer than 7 days. Our online scheduling system also allows customers to add additional days.
Once the rental period is up, our driver will pick up the dumpster on the customer selected pickup day. Our driver will not contact you and customers are not required to be there for the pickup. Assuming the weight of the dumpster is less than the maximum allowed, the rental process is over and no additional fees will be charged.
The only way to incur additional fees is by over-filling the dumpster or keeping the dumpster additional days. Our 20-cubic yard containers allow 3-tons of debris. The 12-cubic yard containers allow up to 2-tons of debris. Additional weight above those limits is charged at $40 per ton. Each additional day beyond the selected 3 or 7 day rental period is $20 per day. Please review our pricing page on our website for more details.